An internal research agent for a healthcare team. RAG over 12k clinical documents, with citations.
Researchers were spending half their week searching across 12,000 clinical documents and a fragmented internal wiki. Answers needed citations, freshness, and a clear chain of evidence — generic search wasn't enough.
We built a retrieval pipeline tuned to the document corpus: hybrid BM25 + vector retrieval, custom chunking that respected section structure, and a reranker. Every answer carried citations the team could click through.
A purpose-built agent UI with conversation history, document preview, and an evaluation harness. Domain experts rated 200 sample queries; the eval set ran on every change.
A bespoke operator console for a logistics marketplace. Replaced four legacy tools.
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